NEW IN
The King's Watercolours
Bespoke Creations
As Seen In
Frequently Asked Questions
UK Standard Shipping (3-5 working days): from £6 depending on weight
International Shipping (up to 10 working days): calculated at checkout
As soon as your order has been dispatched, you will receive confirmation with tracking information via email.
We recommend downloading the DPD (UK deliveries) or DHL (International deliveries) app which will keep you informed about delivery timescales and allow you to control your preferences.
Goods may be returned for an exchange or a refund within 30 days of delivery.
Items must be returned in the original packaging and in a fully saleable condition.
We currently do not offer pre-paid returns unless the item received was faulty or not as ordered
Please note that all return costs or exchange shipping fees are payable by you unless the
return is made owing to a fault with the product, a mistake with the delivery, or an express agreement between us and you.
We are unable to refund shipping fees, local duties and taxes.
Please send returns to:
HALCYON DAYS
Ecommerce Returns Department
Berryhill Road
Fenton
Stoke on Trent
ST4 2PQ